PROGRAMME

20 November
Filter
09:00 - 09:30
CONGRESS OPENING
09:30 - 11:00
PANEL 1: INNOVATION AND ADVANCED TECHNOLOGIES IN HEALTHCARE
11:00 - 11:30
COFFEE BREAK
11:30 - 13:00
PANEL 2: SHOULD PREMs BE INCLUDED IN THE VALUE EQUATION?
13:00 - 14:30
Lunch
14:30 - 15:30
PANEL 3 (DEBATE): PARTICIPATION IN HEALTH – MYTH OR REALITY?
15:30 - 16:15
PRACTICAL CASE: COLLABORATIVE PROJECT “INMUNOEXP”
16:15 - 17:15
PANEL 4: TRANSPARENCY, TRUST AND EQUITY
17:15 - 17:30
Plenary Lecture: Laura Cooley. Journal of Patient Experience
17:30 - 18:00
Awards Ceremony and Closing
CONGRESS OPENING
20 November
Auditorium
9:00 - 9:30
Moderate
Jesus Fernández Sanz
Minister of Health of Castilla-La Mancha Consejeria de Sanidad de Castilla La Mancha
Miguel Ángel Valverde Menchero
President of the Ciudad Real Provincial Council Diputación de Ciudad Real
Isabel Campanario López
Managing Director of Integrated Health Management of Ciudad Real. Gerencia de Atención Integrada de Ciudad Real
Carlos Bezos Daleske
CEO Institute for Patient Experience. Instituto Experiencia del Paciente
Birgitte Drewes
Deputy Director of the Patient Safety Agency of the Danish Ministry of Health
PANEL 1: INNOVATION AND ADVANCED TECHNOLOGIES IN HEALTHCARE
20 November
Auditorium
9:30 - 11:00
Moderate
Iñaki Gutiérrez Ibarzulea
Director of Health Research, Innovation, and Evaluation, Health Department of the Basque Government Health Department of the Basque Government
IMPACT OF PATIENT EXPERIENCES ON CLINICAL PRACTICE
Francisco Camarelles Guillem
Family Doctor Infanta Mercedes Health Center. Madrid.
INTEGRATION OF TECHNOLOGY AND DATA IN THE HEALTH SYSTEM
Oscar Solans Fernandez
Functional Manager of eHealth Catalan Health Service. Barcelona
ICHOM: MEASURING WHAT MATTERS MOST TO PATIENTS. ADVANCING GLOBAL HEALTH OUTCOMES THROUGH STANDARDIZES, PATIENT-CENTERED DATA
José Delgado
Director of Strategic Alliances, International Consortium for Health Outcomes Measurement. EEUU
Patient participation
Sara Granada Aguilella
Elite athlete HSRE. International MVP. Social educator. Speaker on disability.
PANEL 2: SHOULD PREMs BE INCLUDED IN THE VALUE EQUATION?
20 November
Auditorium
11:30 - 13:00
Moderate
Manel Santiñà Vila
Past-President of the Spanish Society for Healthcare Quality. Barcelona
HOW PREMs ARE INCORPORATED INTO DECISION-MAKING
Adriana Pascual Martínez
General Manager, Fundación Jiménez Díaz, Madrid Hospital Universitario Infanta Elena
SHOULD PREMs BE CONSIDERED OUTSIDE THE VALUE EQUATION?
Carolina Varela Rodríguez
Medical Specialist, Hospital 12 de Octubre and Researcher at IMAS12. Madrid
PREMs AND THEIR IMPACT ON THE VALUE EQUATION
Borja Garcia Lorenzo
Health economist. Principal investigator. Biosistemak Institute. Bilbao
Use of PREMS data in cost and value ratios. Results of the ESBV BS3 group in 43 hospitals in Spain across 5 indications
Emmanuel Gimenez García
Hospital Vall d'Hebron. Barcelona
PREMs AS A STRATEGIC FACTOR IN LATVIAN UNIVERSITY HOSPITALS
Vita Steina
Advisor to the Minister of Health on Patient Experience, Ministry of Health of Latvia Ministerio de Sanidad de Letonia
Patient participation
Patricia Ripolls Ros
Visible Foundation
PANEL 3 (DEBATE): PARTICIPATION IN HEALTH – MYTH OR REALITY?
20 November
Auditorium
14:30 - 15:30
Moderate
Birgitte Nørgaard
Professor at University of Southern Denmark
Does participation in health make sense? Does it generate a real impact on the transformation of health systems? How can we design effective participatory structures? How can we prevent participation from being merely symbolic?
Raul Serra
Coordinator of the Secretariat for Healthcare and Participation, Department of Health, Government of Catalonia
Amalio Alejandro Rey García
Director Emotools
Ines María Losa Lara
Treasurer of the Platform of Patient Organizations (POP), Madrid
Jose Mira Solves
Tenured Professor with a joint appointment Miguel Hernández University. Alicante.
PRACTICAL CASE: COLLABORATIVE PROJECT “INMUNOEXP”
20 November
Auditorium
15:30 - 16:15
Moderate
Carlos Martín Pavón
Sociologist. Technical Team for Humanization and Participation. Ministry of Health of Castilla-La Mancha.
PRACTICAL CASE: COLLABORATIVE PROJECT “INMUNOEXP”
Mónica Robles
Technical Director of Quality and User Services at the Regional Ministry of Castilla y León
Mª José Serrano
Position to be confirmed.
Paciente participante en talleres (por confirmar)
Pdte.
SUMMARY

InmunoExp is a collaborative project across different regions of Spain, where several autonomous communities are working together to improve care for immune-mediated diseases. The initiative brings together more than 30 hospitals and over 500 patients and healthcare professionals

Key Topics: Genuine participation of patients and professionals, cross-regional learning, barriers and opportunities to improve healthcare, next steps, and scalability of the approach

Experience of the Autonomous Community of Aragon in the Inmunoexp Project
Mabel Cano del Pozo
Head of the Department of Care and Health Literacy. Directorate General of Care and Humanization. Department of Health of Aragón
PANEL 4: TRANSPARENCY, TRUST AND EQUITY
20 November
Auditorium
16:15 - 17:15
Moderate
Elena Fernández Cano
Director of Nursing, SERMAS SERMAS
Let's talk about equity: Social Determinants of Health and Multiculturalism
Ignacio Peña Ruiz
Coordinator of Health Between Cultures. Ramón y Cajal University Hospital in Madrid.
Let’s talk about transparency: The importance of data and its governance, and equitable, patient-centered healthcare
David Novillo Ortiz
Unit Head, Data and Digital Health at World Health Organization (WHO), regional office for Europe.
Let’s talk about trust: Primary Care as a space of structural and institutional trust, and leadership at the first level
Carlos Peña Laguna
Deputy Director of Nursing for Primary and Sociosanitary Care at the Integrated Care Management of Ciudad Real
Let’s talk about participation: The active involvement of citizens in health.
Jesús Ignacio Meco Rodríguez-Manzaneque
Director of the Rare Diseases Association. Madrid
Plenary Lecture: Laura Cooley. Journal of Patient Experience
20 November
Auditorium
17:15 - 17:30
Journal of Patient Experience
Laura Ann Cooley
Editor-in-Chief Journal of Patient Experience
Awards Ceremony and Closing
20 November
Auditorium
17:30 - 18:00
Presentation of Diplomas for the University Course on Patient Experience, issued by Rey Juan Carlos University
Presentation of Awards for the Best Poster Presentations of the Congress
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